Terms of Service

These Terms of Service ("Terms") govern your use of the VOILoop website (voiloop.com) and, where applicable, the VOILoop platform provided to our employer customers. By using our website or platform, you agree to these Terms.

1. Who These Terms Apply To

• Visitors to our website, including anyone submitting a demo request.
• Employer customers who engage VOILoop's services, subject additionally to a separate services agreement, which will govern in the event of any conflict with these Terms.
• Program participants (employees of our employer customers) using any participant-facing part of the platform.

2. Our Services

VOILoop provides a managed layer between employer-provided wearable data and workforce wellness programs, including data integration, monitoring and flagging, intervention support, and reporting, as described on our website. Specific scope, service levels, and deliverables for any given customer are governed by a separate written agreement between VOILoop and that customer, not by these Terms alone.

VOILoop is currently operating in a private pilot phase. Statistics, figures, and dashboard views shown on our website are illustrative unless explicitly stated otherwise, and do not represent guaranteed outcomes for any customer.

3. Accounts and Access

If you are given access to the VOILoop platform (e.g., as a Wellness Director or authorized administrator), you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4. Acceptable Use

You agree not to:

• Use the platform to violate any applicable law
• Attempt to access data belonging to individuals or organizations you are not authorized to view
• Reverse-engineer, scrape, or attempt to extract the platform's underlying data or code beyond normal use
• Use the platform in a way that could harm, disable, or overburden it

5. Data Ownership and Use

As between VOILoop and an employer customer, the employer retains ownership of its workforce data. VOILoop is granted a license to process that data solely to provide the services described in the applicable services agreement. See our Privacy Policy for more detail on how program participant data is handled.

6. Intellectual Property

The VOILoop name, logo, website, and platform (excluding customer data) are the property of VOILoop and may not be copied, reproduced, or used without permission.

7. Disclaimers

The platform and website are provided "as is." We do not guarantee that any particular health, wellness, or business outcome will result from using our services. VOILoop is not a medical provider and does not provide medical advice, diagnosis, or treatment; program participants experiencing a health concern should consult a qualified healthcare professional.

8. Limitation of Liability

To the maximum extent permitted by law, VOILoop is not liable for indirect, incidental, or consequential damages arising from use of the website or platform.

9. Termination

We may suspend or terminate access to the platform for any user who violates these Terms. Termination of services for employer customers is governed by the applicable services agreement.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the website or platform after changes are posted constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws principles.

12. Contact Us

Questions about these Terms can be directed to: privacy@voiloop.com